Industries · Banking and Financial Services

Ship regulated products faster than you can hire for them.

Digital lending, payments, e-KYC, core modernisation and AI customer engagement, delivered by teams that understand technology risk policy, audit trails and payday peak loads.

Typical engagement
12–20 people
Design phase
4 weeks
Core hours
UTC+8
Security lead
Embedded
Where the pressure is

The problems that arrive on a CIO's desk in this industry.

Product launches wait on hiring

A digital lending or wallet roadmap that is approved and funded, and then stalls for nine months because senior engineers cannot be found in the market.

Technology risk policy

Cloud adoption, outsourcing and data residency all require documented control, and the audit finds the same gaps every cycle when nobody owns them.

Legacy core, modern channels

Core banking stays. Every new channel, partner API and payment rail has to integrate with it safely, under load, without a freeze on change.

Fraud and identity

e-KYC, transaction monitoring and account takeover defence need engineering depth that a generalist team does not have.

What we do here

Teams and platforms shaped for the sector.

Team build

Digital lending and payments teams

Backend, integration and mobile engineers under a Webist PM, SA and Cybersecurity Engineer, recruited to the roadmap and managed to release KPIs.

Platform

AI customer engagement

Omnichannel CRM with conversational AI for onboarding, servicing and collections, integrated with core and card systems.

Digital bankingDigital banking
PaymentsPayments
Data + AI

Credit risk, collections and fraud

Ontology-first data platform with customer, account and exposure objects, feeding scoring models and agents with approval gates.

Architecture

Core modernisation roadmap

A 1–2 year roadmap that sequences channel, integration and core changes so the regulator, the auditor and the CFO see the same plan.

Specialists

Security and infrastructure

Cybersecurity Engineer, DBA and DevOps as a service, with audit readiness, vulnerability management and patching on a schedule.

Regulated institutionsRegulated institutions
Shariah-compliant products

Islamic finance platforms

Digital lending and deposit products designed with Shariah governance in the requirements, not bolted on afterwards.

Regulatory and technical context

Obligations we design for from week one.

The Solution Architecture phase maps these to the target architecture, the security baseline and the team's KPIs, so compliance is built in rather than audited in.

  • BNM RMiTBank Negara Malaysia's Risk Management in Technology policy: technology risk governance, cloud and outsourcing controls, cyber resilience and audit obligations for licensed institutions.
  • e-KYCBank Negara Malaysia's electronic Know-Your-Customer policy for remote onboarding, including liveness, document verification and ongoing monitoring.
  • PaymentsDuitNow, FPX and card rails; PCI DSS for cardholder data; reconciliation and dispute handling designed into the integration layer.
  • Data protectionPersonal Data Protection Act 2010 (Malaysia) and equivalent regimes in Singapore and Hong Kong for regional groups.
  • Regional regulatorsMAS Technology Risk Management guidelines (Singapore) and HKMA cyber resilience requirements (Hong Kong) where the group operates across markets.
  • Islamic financeShariah governance requirements for product design, profit calculation and contract documentation in Islamic banking.
A typical team shape

Designed in the roadmap phase, then recruited to it.

Illustrative. Every structure is set in the Solution Architecture phase against your roadmap and budget.

  • LeadershipProject Manager, Solution Architect with banking integration experience
  • PlatformDevOps Engineer, DBA, Cybersecurity Engineer
  • AssuranceQA / Test Lead with automated regression across API and mobile
  • Engineers4–8 backend and integration, 2–3 mobile or frontend, 1–2 data
  • WhereLeadership in Kuala Lumpur; engineers in Malaysia, China and the Philippines on managed cloud desktops
Client stories in this industry
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