A regional bank stands up a digital lending team without a nine-month hiring cycle.
A regional bank with retail and SME lending operations in Malaysia. Client name withheld under NDA.
The challenge
- A funded digital lending roadmap could not start because senior backend, integration and security engineers were not available in the local market at the salaries approved.
- Every month of delay pushed the launch closer to a competitor's, while the existing IT team was already stretched across core banking change requests.
- Technology risk obligations, including cloud and outsourcing controls, had to be documented before any external team could be engaged.
Solution Architecture first
- Solution Architecture phase mapping the lending journey, e-KYC, credit decisioning and core banking integration to a target architecture.
- Security and compliance baseline aligned to the regulator's technology risk policy, with data residency and audit trail requirements built into the design.
- A 1–2 year roadmap sequencing onboarding, origination, servicing and collections releases, with a team structure and locked budget.
Recruit · Train · Manage
Specialists embedded as a service; engineers recruited as the client's own employees and managed by Webist.
- Specialists as a service: Project Manager, Solution Architect, Cybersecurity Engineer, DevOps Engineer, DBA and QA Lead.
- In-house engineers recruited to the roadmap's capability slots (backend, integration and mobile), approved by the bank and managed by Webist.
- Weekly delivery, people and budget reporting through the Webist Remote Management System.
- SpecialistsPM, SA, Cybersecurity, DevOps, DBA, QA
- EngineersBackend, integration and mobile engineers on the bank's payroll
- Timeline4 weeks design · team recruited against the roadmap's capability slots · releases sequenced from onboarding to collections
- GovernanceWebist Remote Management System; regulator-ready documentation set
Outcomes
Specialists and in-house engineers delivering as a single digital lending team
Technology risk documentation completed with the design, before recruitment began
Engineers employed by the bank and managed by Webist, with no agency dependency
Agreed at design sign-off and reported weekly through the Remote Management System
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